Key Takeaways
- Despite a slight decline in usage since the pandemic, telehealth still provides immense value to patients.
- Telehealth integration provides better healthcare access, streamlined operations, secure communications, and unified patient records.
- Practice management software with telehealth provides the infrastructure to integrate telehealth seamlessly.
- Explore the potential of telehealth integrations by identifying limitations with existing systems, then finding solutions that address those limitations.
The sharp rise in telehealth during the pandemic wasn’t a fluke. More than three in 10 patients used telehealth in 2022, proving telehealth’s value beyond times of crisis.
As healthcare practices adopt telemedicine as a critical service, providers must ensure a seamless experience for patients and providers alike. Teleservices should feel like a part of the healthcare practice rather than an add-on or afterthought, and using practice management software with telehealth is a step in the right direction.
Integrated telehealth solutions can enhance patient care, streamline operations, and maintain compliance by operating in a single system. Let’s explore the key benefits of telehealth integration and how practices are using it to evolve with the healthcare industry.
Key Benefits and Features of Practice Management Software with Telehealth
Healthcare management software facilitates telehealth integration by providing a ready-made infrastructure to connect with patients remotely, access their data, and maintain HIPAA compliance.
The benefits of this infrastructure are far-reaching and include but are not limited to the following:
Enhanced Patient Access and Convenience
Offering virtual appointments removes the transportation barrier that may prevent patients from receiving care. It also reduces the time patients need to dedicate to medical appointments.

This convenience not only increases patient satisfaction but also ensures that patients in remote or underserved areas can access quality care.
Streamlined Operations for Staff
Modern healthcare management software eliminates redundancies by integrating scheduling, documentation, and telehealth tools into one system. Telehealth visits can be billed through familiar systems rather than treated as a standalone product, helping staff improve efficiency.
Secure Communication and Compliance
HIPAA-compliant telehealth aligns with required privacy standards, ensuring patient data remains protected. Compliance applies to all aspects of telehealth, including one-on-one video consultations, patient data access, intake forms, and follow-up recommendations.
Compliant platforms also integrate with apps like Zoom to enable group sessions, such as family therapy or group counseling. These are tools patients are likely already familiar with and can more easily navigate the new world of telehealth.
Unified Patient Records
Telehealth integrations work with existing EHR practice management systems to enable automation and reduce manual admin work. Platforms automatically sync telehealth visit details with patient EHRs to ensure continuity of care.
Why PracticeQ Is the Best Healthcare Management Software for Telehealth Integration

PracticeQ recognized the future of telehealth many years ago and has been working diligently to provide a futureproof infrastructure that would enable convenience, automation, and simplicity in healthcare.
Comprehensive Features
Our platform offers integrated telehealth for secure sessions and a Zoom integration for group therapy. Patients can choose appointment times that work best for them. Online portals allow patients to log in and view data or message providers.
Automation features collect patient intake information and populate them into your EHR, allowing data to remain private.
With all features designed to work in tandem, practices can expect a comprehensive practice management system that reduces manual inputs, context switching, and double data entry, allowing your staff to invest more time in patient care.
PracticeQ Provides Support for Diverse Practice Needs
From small offices to large clinics and healthcare systems, PracticeQ’s scalable tools align with your patient volume and needs. Get support for multiple locations and providers without having to add modules or deploy separate systems per location.
Proven Outcomes
Successful medical practices of all specialties and sizes are using PracticeQ to bring patient treatment and care into the 21st century. One example is PracticeQ client Dr. Joey Nichols, who started using digital intake forms to streamline his practice. He chose PracticeQ to enable a hybrid practice, where he could balance online and in-office visits seamlessly.
Success Story
Private practice owner Dr. Joey Nichols was looking for a solution to simplify complex operations while balancing both in-office and online patient visits. With PracticeQ, he was able to integrate digital intake forms and a single system to manage appointments, ensuring efficiency without compromising patient experience.
His practice now seamlessly bridges the gap between traditional and digital care.
“Whether a patient books online or in person, with PracticeQ, it doesn’t matter to me. It’s the same experience on my end. I don’t have to maintain multiple systems with multiple workflows and wonder like, which link should I click on? Where do I go? All that’s handled for me automatically.”
Read Dr. Joey’s full story of operational efficiency and enhanced patient care.

How to Get Started with Telehealth Using PracticeQ
To create a hybrid practice like Dr. Joey’s, you don’t need to start from the ground up or reinvent all of your systems and processes. PracticeQ eases the transition by integrating with your current system and enhancing your established workflows.
Here’s how to get started.
Step 1: Evaluate Your Current System
PracticeQ offers comprehensive features that enable telehealth, scheduling automation, patient portals, and more. It’s best practice to do what Dr. Joey did — start by solving a single challenge.
Assess the limitations of your existing tools and how a new solution might fit into your desired end result.
Step 2: Explore PracticeQ’s Features
With your goal in mind, schedule a demo or start a free trial of PracticeQ. See in real time how the telehealth feature works on the provider side and the patient side. It’s also helpful to explore how telehealth seamlessly integrates with other healthcare practice management features, such as scheduling and billing.
Step 3: Onboard Your Team
Once you’ve implemented PracticeQ, provide staff training for a smooth transition to integrated telehealth solutions. Training is an essential part of technology adoption and enables your staff to feel confident in using the new solution to the benefit of the patient.
Modernizing Healthcare with PracticeQ
Remote technology isn’t replacing in-office visits, but it’s giving patients more care options. Integrated telehealth helps to modernize healthcare practices while boosting operational efficiency, ensuring patients can access services while avoiding creating additional administrative burdens on providers and staff.
Schedule a demo to experience the benefits of PracticeQ’s telehealth integration firsthand.
Lucas, J. (2024, June 20). Declines in Telemedicine Use Among Adults: United States, 2021 and 2022. Centers for Disease Control and Prevention. https://www.cdc.gov/nchs/data/nhsr/nhsr205.pdf